Privacy Policy Statement

Gyrotec Technologies  takes the protection of user information very seriously. When you visit our website (http://www.gyrotec.com.cn/) and communicate with us, please read this statement carefully before filling in personal information on the corresponding page. By filling in your personal information on the page and submitting it, you agree that we collect, use and share your relevant information in accordance with this statement. We do not knowingly attempt to solicit or receive information from children.

1. Definition.

1.1 Third party links

Our website may contain links that jump to third-party websites, plug-ins and applications. Clicking on these links or initiating these connections may prompt the third party to collect or share your data. When you visit a page that contains one of these sharing tools, the third-party company running the tool may be collecting information related to your browser, device, and online activity through its own tracking technology, and is subject to its own separate privacy policy. We do not control these third party sites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy notice of each site you visit.

1.2 Our Services

1.2.1 Gyrotec Technologies Website

The purpose of the Gyrotec Technologies website is to provide individuals with information about Gyrotec Technologies represented products and consumables and other services related to 3D printing. We provide this website to provide informative content to our customers and to communicate with them when needed. We may collect information about you through our website and this privacy policy will address how we handle this information.

2. How we collect and use (process) your personal information

2.1 Generally, we will collect your personal information or request relevant permissions in the following scenarios.

2.1.1 Get samples or information (including brochures to download, product information and parameters and other information)

You may request additional information and proofing services by submitting a form to us. During this process, we ask you to provide us with certain information, including your email address, your personal contact information and company-related information. We collect this information in order to communicate with you, to help provide you with appropriate information, and to facilitate the provision of services to you. We may send you a reply to the email you provide or call you manually at the telephone number you provide.

2.1.2 Submission of technical support requests

As a support feature for our customers, we allow you to submit a request form to us regarding product support. During this process, we ask you to provide us with certain information, including your email address, the model and serial number of the printer you are referencing, and any other information you may provide in connection with the support request. We collect this information in order to communicate with you, to help provide you with appropriate support, and to facilitate the provision of services to you. We may send you a reply email via the email you provide.

2.1.3 Sending emails

You may send us questions, comments or requests via the email provided. When you do so, we will process your email address and any information you provide in the email to help respond to your email. Depending on the content of the email, we may process that information for other purposes to fulfill any requests in your email. We may also contact you in response.

2.2 In providing the Services, we may collect the following personal information about you.

2.2.1 The information you enter/select in the form on this page includes: name, cell phone number, email address, company and job-related information, etc. Please note that the specific information required may vary depending on the products/services we offer, so please fill in the relevant personal information according to the services presented to you at that time and the corresponding requirements, but we will explain to you below the rules of collection and use of the relevant personal information.

2.2.2 You should note that the above personal information is provided by you voluntarily. Some services/functions require the processing of your personal information in order to achieve (such as order information and mailing address), and you have the right to refuse to provide it, which may affect your use of the associated services/functions (such as ordering online shopping) but not your use of other services/functions.

2.2.3 It is also necessary to confirm that you are over the age of 16. We use this information to confirm that you are capable of agreeing to our legally binding agreement.

2.3 Use and sharing of personal information.

2.3.1 You agree that we may use and share personal information in the following ways.

(1) We collect your name, cell phone number, email address and other contact information for timely contact with you, and communicate with you about products or services through manual phone calls or emails.

(2) If you intend to withdraw your authorization/deletion of your submitted personal information, you may contact us and we will cooperate with the processing as soon as possible. Withdrawal of consent does not affect the validity of the personal information processing activities that have been carried out based on your consent prior to the withdrawal. At the same time, if you withdraw your consent/authorization, it will not affect the activities of personal information processing already carried out based on your consent/authorization before the withdrawal.

2.3.2. We will strictly protect the security of your personal information. We will use appropriate systems, security technologies and procedures and other measures to protect your personal information from unauthorized access, use or disclosure.

3. The use of cookies and other similar technologies

Cookies and similar technologies are commonly used in the Internet. When you use our products and/or services, we may use cookies and similar technologies to collect your login information, device information, personal Internet history and other preference data to ensure the proper functioning of our platform, to simplify your repeated steps (e.g., registration, login), to facilitate your viewing history (e.g., video viewing history), to provide you with more personalized or interesting to provide you with service content that is more relevant to your individual needs or interests, to protect the security of your information and account, and to enhance our products and services.

We do not use cookies and similar technologies for any purpose other than those described in these Privacy Guidelines. If you object to our use of cookies and similar technologies to collect and use information about you, you may manage, partially/fully reject, or delete cookies and/or similar technologies already stored on your computer, mobile device or other device through your browser's settings, provided that your browser has that capability. For more information on how to change your browser settings, please refer specifically to the relevant settings page of the browser you are using. You understand and acknowledge that some of our products/services are only available through the use of cookies or similar technologies, and if you refuse to use or delete them, you may not be able to use our relevant products and/or services normally or get the best service experience through our products and/or services, and it may also have some impact on your information protection and account security.

Cookies are important to enhance the user's web experience, and Gyrotec Technologies uses cookies for the following purposes in general.

Preference settings

Cookies help us to personalize the service to the style and appearance you want.

For example, cookie technology can record whether you have already read some prompt display, to prevent repeated prompts to cause you nuisance; some reading display (such as font size, etc.) in your own preferences, we will also be stored in the cookie, when you visit automatically for you to adjust to the value you set last time.

Security

Cookies help us secure our data and services and detect cheating, hacking, and fraud against our products and services.

For example, cookies can store ticket information, be able to be verified by the server whether it is your own normal login at this site, block many types of attacks, prevent cross-site information theft access, and prevent identity impersonation access through the encrypted information in the ticket.

Features and Services

Cookies help us to provide better products and services to our users.

For example, cookies can help you fill in the name of the account you last logged in to when you log in by storing information to make your operations more efficient.

Efficiency

Cookies can avoid unnecessary server load, improve service efficiency and save resources and energy.

For example, cookies help us to optimize the routing of traffic between servers and to understand how quickly different users load our services, and sometimes we may use cookies to make you load and respond faster when you are using them.

Analysis and Research

We use these cookies to understand and improve our products and services and to provide reference data for the development of new products or features.

For example, we may use cookies to understand how you use our services in order to improve the user experience.

For example, the time you spend at each step when accessing our services, we collect this information to analyze and study areas that can be further optimized and improved.

Third-party cookies

Baidu Statistics

This website uses Baidu Statistics, a web analytics service provided by Baidu ("Baidu"). Baidu Statistics uses cookies to help the Site analyze how users use the Site. The information generated by the Cookies about your use of the Site (including your IP address) will be transmitted to Baidu, which will use the information to evaluate your use of the Site, to prepare reports on Site activity for Site operators, and to provide other services related to Site activity and Internet usage. Baidu may also transfer this information to a third party as required by law, or such third party may process the information on behalf of Baidu. Baidu will not associate your IP address with any other data held by Baidu. 

4. Information sharing

4.1 Personal Information Entrusted Processing

Some functions of the platform may be provided by external service providers, for example, we may hire professional data processing services to provide technical support in data analysis for our platform.

We will sign an agreement with companies, organizations and individuals with whom we entrust the processing of personal information, agreeing on the purpose and duration of the entrusted processing, the method of processing, the types of personal information, protection measures, and the rights and obligations of both parties, and supervise the personal information processing activities of the entrustee.

4.2 Sharing with third parties outside the group

In order to provide you with improved products and services, in some cases we may need to share your personal information with third party companies, organizations or individuals outside of our group. We will only share your personal information with third parties for purposes that are legal, legitimate, minimally necessary and as specified in these guidelines, and only as much personal information as is necessary. If a third party changes or goes beyond the scope of your original consent to process your personal information, we will require the third party to obtain your consent again.

For companies, organizations and individuals with whom we share personal information, we will require strict compliance with our measures and requirements regarding data privacy protection, including but not limited to processing personal information in accordance with data protection agreements, undertakings and relevant data processing policies, avoiding identification of individuals and safeguarding privacy.

4.4 Transfer of personal information

We will not transfer your personal information to any company, organization or individual, except for the following.

(1) We may transfer your personal information to other parties with your express consent.

(2) If it is necessary to transfer your personal information due to merger, separation, dissolution, being declared bankruptcy, etc., we will inform you of the name or name and contact information of the recipient and will ask the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will ask the company or organization to ask for your consent again.

4.5 Public Disclosure

We do not publicly disclose the personal information we collect. If we must disclose it publicly, we will inform you of the purpose of this public disclosure, the type of information to be disclosed and the sensitivity of the information that may be involved, and obtain your individual consent.

4.6 Exceptions to consent

In accordance with the provisions of the Personal Information Protection Law, we share, transfer, and publicly disclose your personal information without obtaining your prior consent in the following circumstances.

(1) Necessary for the conclusion or performance of a contract to which you are a party, or for the implementation of human resources management in accordance with the labor regulations established by law and the collective contract entered into by law.

(2) necessary for the performance of statutory duties or legal obligations.

(3) in response to public health emergencies, or emergency situations necessary to protect the life, health and property of natural persons.

(4) Implementing news reporting, public opinion monitoring and other acts in the public interest, and handling personal information within a reasonable range.

(5) To handle personal information that has been disclosed by the individual himself/herself or otherwise lawfully disclosed within a reasonable range in accordance with the provisions of the Personal Information Protection Law.

(6) other circumstances specified in laws and administrative regulations.

5. Change

We may revise this Privacy Policy from time to time. When changes are made to the terms of this Privacy Policy, we will notify you of the changed Privacy Policy when the version is updated and provide you with an effective date. We will also provide more prominent notice of changes to this Privacy Policy when they are significant.

These "material changes" include.

(1) The name or name and contact information of the processor of personal information.

(2) the purpose of handling personal information, the manner of handling, the type of personal information handled, and the retention period.

(3) The manner and procedure for individuals to exercise their rights under this law.

(4) laws and administrative regulations should be informed of other matters.

Please read the changed privacy guidelines carefully. Your continued use of JTST's services indicates that you agree to our handling of your personal information in accordance with the updated privacy guidelines. If there is a change in the purpose of processing personal information, the method of processing and the type of personal information to be processed, we will obtain your consent again.

6. Information security

6.1 Security protection measures

We strive to safeguard the security of your personal information to prevent leakage, falsification, loss, improper use, unauthorized access and disclosure of personal information. We use multi-faceted security protection measures, including technical protection measures, management system controls, and security system safeguards, to ensure that your personal information is protected at a reasonable level of security.

(1) Technical protection measures

We use industry-leading technology to protect your personal information, including but not limited to firewalls, encryption (e.g., SSL), de-identified or anonymized processing, and access control measures. In addition, we continually enhance the security capabilities of the software installed on your device. For example, we will complete some information encryption locally on your device to reinforce secure transmission; we will know information about the applications installed on your device and information about the processes running to prevent viruses, Trojans and other malicious programs.

(2) Management system and operating procedures

We have established an internal management system and operating procedures to safeguard the security of personal information. We implement classification management of personal information, reasonably determine the operating authority for personal information handling, and regularly provide security education and training to practitioners.

(3) Security system guarantee

We build and improve our personal information security management system including security system certification and business security capability certification. At present, our important information systems have passed the national network security level protection (level 3) assessment and record.

6.2 Security incident handling measures

If a personal information security incident occurs or may occur, such as personal information leakage, tampering, or loss, we will activate the personal information security incident contingency plan to stop the expansion of the personal information security incident.

After a personal information security event occurs, unless we take measures to effectively avoid the harm caused by information leakage, tampering, or loss, we will promptly inform you of the basic situation of the personal information security event, the disposal measures and remedial measures we are about to take or have taken, and our suggestions for your response in the form of push notifications, emails, etc. If it is difficult to realize informing one by one, we will issue warnings through announcements and other means.

7. Storage of information

7.1 Storage Location

The personal information we collect and generate in our operations in the People's Republic of China is stored in the People's Republic of China. There is currently no scenario where we provide your personal information outside of the country for the time being.

If we need to provide personal information outside of the People's Republic of China for business purposes, we shall have the conditions stipulated by law (passing the security assessment organized by the state Internet information department or concluding a contract with the overseas recipient in accordance with the standard contract formulated by the state Internet information department, agreeing on the rights and obligations of both parties, etc.) and will inform you of the name of the overseas recipient, contact information, purpose of processing, processing We will inform you of the name of the overseas recipient, its contact information, the purpose of processing, the manner of processing, the type of personal information, and the manner and procedure of exercising your rights as a subject of personal information to the overseas recipient, and obtain your individual consent. We will take necessary measures to ensure that the activities of the overseas recipient in handling personal information meet the standards of personal information protection stipulated by Chinese law.

7.2 Storage period

We will store your personal information for the shortest period of time necessary to achieve the purpose of processing your personal information, except when you exercise your right to delete or cancel your account or when otherwise provided by law or regulation (e.g., the E-Commerce Law provides that information on goods and services and transaction information shall be stored for a period of not less than three years from the date of completion of the transaction). After the above storage period is exceeded, we will delete or anonymize your personal information.

When our products or services cease operation, we will notify you by push notification, announcement, etc., and delete your personal information or anonymize it within a reasonable period of time, except as otherwise provided by laws and regulations.

8. Your rights

8.1.1 Access rights

You have the right to ask what personal information we hold about you. You have the right to receive a copy of your personal data free of charge, provided that this does not affect the rights of others. We may charge a reasonable fee. The right of access includes the right to request that we update, correct or complete the personal information we hold about you.

8.1.2 Right to delete

You may request the deletion of your personal information directly to us, except where data anonymization has been done or where otherwise required by law or regulation, in the following cases.

(1) The purpose of the treatment has been achieved, cannot be achieved or is no longer necessary to achieve the purpose of the treatment.

(2) We cease to provide products and/or services, or the retention period has expired.

(3) Your withdrawal of consent.

(4) We handle your personal information in violation of laws and administrative regulations or in violation of the agreement.

You understand and agree that when you delete information from our products and/or services, we may not immediately delete the corresponding information from our backup system, but will delete it when the backup is updated.

8.1.3 Right to restrict processing

If the processing is unlawful and you object to the deletion and request a restriction, you have the right to restrict the processing of your personal data until we are able to verify its accuracy when you dispute the accuracy of the personal data in our possession.

8.1.4 Data portability rights

The right to data portability is triggered when the processing activity is based on your consent or is necessary for the performance of a contract and the processing is carried out by automated means. However, this right should not adversely affect the rights of others.

8.1.5 Automated Decision Making

In some business functions, we may make decisions based solely on the impact of decisions that are processed or analyzed automatically. If these decisions significantly affect your legal rights, you may contact us using the contact information provided at the end of this document.

8.1.6 The right to object to processing

You have the right to object to processing if the processing is based on the "legitimate interests" of the controller or a third party, or if the processing occurs for direct marketing purposes.

8.1.7 Withdrawing your consent

As described at the end of this Privacy Policy, please contact our company's General Counsel.

8.2 How to exercise these rights

You may exercise these rights by contacting us as explained at the end of this Privacy Policy. We will review any requests we receive and endeavor to respond in a timely manner. For security reasons, we may ask you to provide specific information to help us confirm your identity before acting on any request and to ensure that your exercise of these rights does not adversely affect the rights of others.

We reserve the right to refuse to act on a request, or to charge a reasonable fee when the request is clearly unfounded or excessive because of its repetitive nature.

9. Change our privacy policy

It is our policy to post on this page any changes we make to our privacy policy. If we make significant changes to the way we handle personal information about our users, we will notify you by email to the primary email address specified in your account and/or through a notice on the home page of the site. The date of the last change to the Privacy Policy will be indicated at the top of the page. It is your responsibility to ensure that you provide us with an up-to-date active, deliverable email address and to visit our website and this Privacy Policy regularly to check for any changes.

Contact information

Gyrotec Technologies  welcomes your questions or comments regarding this Privacy Policy. If you believe that JTST has not adhered to this Privacy Policy, please contact us at.

No. 5018, Sichen Road, Songjiang District, Shanghai

Phone：021-6323-3656

Url：www.gyrotec.com.cn

Email：info@gyrotec.com.cn